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Common Questions

• How far is Cork city centre?

  We are located in the historic Shandon district of downtown Cork. The famous Cork Opera House is just across the River Lee with St Patrick’s Street a short stroll beyond.

• Is car parking available at the hotel?

  Our guests can avail of special discounted rates at Carroll’s Quay Car Park, located only 3 minutes’ walk from the hotel. Please arrive at reception to check-in and we can provide these tickets to you.

  On-street metered parking is available in the immediate locality and there are a very limited number of parking spaces at the hotel allocated on first come, first served basis. Read full details of parking at Maldron Hotel Shandon Cork City options and current rates.

• Check in & Check out times

  Check in is 2pm on the day of arrival and check out is 12pm on the day of departure. Should you arrive to the hotel earlier, we are happy to store luggage, also if your room is ready early we will be happy to check you in but this cannot be guaranteed. Late check out is available at a fee and must be arranged with reception during your stay.

• What times is food served?

  grain & grill restaurant serves breakfast 7.00am to 10.30am Monday to Friday and 8.00am to 11.00am weekends and bank holidays. Dinner is served daily in grain & grill restaurant from 6.00pm until 9.00pm. Lunch menus are also available for groups but do need to be reserved in advance.

  Bells Bar served coffees and pastries from 10.30am to 12.30pm daily and full bar food menu from 12.30pm to 9.30pm.

  Outside of these times we have 24 hour sandwich and pizza menu available from room service.

• Will my credit card be charged at time of booking?

  Bookings require a credit card for guarantee only unless otherwise stated. For some special offers and specific dates, full payment is required at time of booking but these terms will be outlined in the special offer terms & conditions. For all rooms that are being paid for in cash must be accompanied with Photographic Id. No rooms will be let unless payment is guaranteed.

• Can I cancel or amend my booking?

  Maldron Hotel Shandon Cork CIty offers free cancellation up to 2.00pm on the day of arrival for almost all reservations made on maldronhotels.com or maldronhotelshandoncorkcity.com. Some special offers and key dates may specify a special cancellation policy, these will be clearly outlined in the terms & conditions.

  Reservations booked on third party websites and online travel agents have their own cancellation policies, please refer to your confirmation email.

• Does the hotel have WiFi?

  Yes, Maldron Hotel Shandon Cork City is pleased to offer complimentary WiFi in all public areas and bedrooms.

• Does the hotel have a pool?

  We have some of the finest leisure facilities in Cork! Guests enjoy full use of our Club Vitae leisure centre with fully equipped gym, 20m swimming pool, separate kids pool, sauna, steam room and Jacuzzi.

• Does the hotel offer family facilities?

  Yes, our Crafty Kids club is available during school holidays. We also have a kids’ pool and large family bedrooms available.

• Do you accommodate rooms for 2 adults and 3 children?

  Yes, we offer family rooms in the hotel which have 1 double and 2 single beds. We are happy to negotiate a rate for interconnecting rooms. Please contact us directly to discuss (057) 8695900.

• Are cots available?

  Yes, cots are available. Please make sure to book your cot at the time of the booking as they are on a first booked, first guaranteed service.

• Are there ironing facilities in the bedrooms?

  Yes, we have ironing facilities in all of our bedrooms.

• Are there hairdryers in the bedrooms?

  Yes, we have hairdryers in all of our bedrooms.

• Are there smoking rooms in the hotel?

  We operate a smoke free policy in Maldron Hotel Shandon Cork City and therefore we do not have smoking rooms. Failure to adhere to this policy will result in an additional cleaning charge.

• What is the history of the hotel?

  Constructed in 1720, our building was the North Infirmary Hospital serving the people of Cork until its closure in 1987. After period of dereliction it was converted into a hotel and subsequently acquired and upgraded to the 4 star Maldron Hotel Shandon Cork City. Read more of our history here.

• Contact details

  If you have any further enquiries please contact reservations on:

  (021) 4529200 or email reservations.shandon@maldronhotels.com