What time is check-in?
This Summer, check-in is from 3.00pm on the day of arrival. We understand that you might want to make the most of your time in Cork this Summer, so in the case of an earlier arrival, we will try our best to accommodate our guests, where possible, at no extra cost. Please note that an early check-in is subject to availability and cannot be guaranteed until the day of arrival. If we cannot check you in early, we will store your luggage for you, ensuring you maximise your time exploring Cork this Summer. As our desk is manned 24/7, late arrivals are possible as well.
What time is check-out?
This Summer, check-out is by 12 noon on the day of departure. We do understand that you might want to extend your time in Cork this Summer and we will try our best to accommodate our guests, where possible, with a late departure. Please note that a late check-out is subject to room availability, is charged at €10 per hour and must be arranged with the reception during your stay.
Does the hotel offer baggage storage?
Yes, we can store your luggage until your room is ready or you are ready to depart. Its important to us that you have the opportunity maximise your time in Cork this Summer
Does the hotel have WiFi?
Yes, Maldron Hotel Shandon Cork City is pleased to offer complimentary WiFi in all public areas and bedrooms, to allow you to research all the amazing things to do in Cork this Summer.
Is there a laundry service available?
Yes, we offer a laundry service in the hotel for an additional charge.
What do I do if I accidentally left some items in the hotel?
If you have left any items behind following your stay at the hotel, please contact our reception team directly via phone on +353 (0)21 452 9200 and if found, we will return to you via post.
Are pets permitted in the hotel?
No, pets are not permitted in the hotel, with the exception of guide and service dogs.
Is the hotel reception desk open 24 hours a day?
Yes, our reception desk is staffed 24 hours a day. We’re here to help you with everything. From printing Boarding Passes, directions and recommendations on the best places to eat and visit in Cork during the Summer Season
What is the hotel’s smoking policy?
Maldron Hotel Shandon Cork City operates a strictly smoke-free policy within the entire building and therefore also in all bedrooms. Please note that a failure to adhere to this policy will result in an additional cleaning charge.
Is the hotel accessible?
Yes, we are proud to be verified as offering very good levels of accessibility throughout our hotel, with all being accessible by lift. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, we have Maldron Hotels gift cards available to purchase at reception or online. Our gift cards can be used in any Maldron Hotel or Clayton Hotel.
Do you provide printing facilities for boarding passes?
Yes, our reception team can assist with printing your boarding pass.
Do you supply travel adapters?
No, we don’t have any travel adapters available for purchase at the hotel.