What time is check-in?
Check-in is at 3.00pm on the day of arrival. In the case of earlier arrival, we try our best to accommodate our guests where possible at no extra cost. Please note that an earlier check-in is subject to availability and cannot be guaranteed until the day of arrival. As our desk is manned 24/7, late arrivals are possible as well.
What time is check-out?
Check-out is at 12 noon on the day of departure. In the cases of late departure, we try our best to accommodate our guests where possible. Please note that a late check-out is subject to room availability, is charged at €10 per hour and must be arranged with the reception during your stay.
Does the hotel offer baggage storage?
Yes, you can leave your luggage with the reception until your room is ready or you are ready to depart.
Does the hotel have WiFi?
Yes, Maldron Hotel Shandon Cork City is pleased to offer complimentary WiFi in all public areas and bedrooms.
Is there a laundry service available?
Yes, we offer a laundry service in the hotel for an additional charge.
What do I do if I accidentally left some items in the hotel?
If you have left any items behind following your stay at the hotel, please contact our reception team directly via phone on +353 (0)21 452 9200 and if found, we will return to you via post.
Are pets permitted in the hotel?
No, pets are not permitted in the hotel, with the exception of guide and service dogs.
Is the hotel reception desk open 24 hours a day?
Yes, our reception desk is staffed 24 hours a day.
What is the hotel’s smoking policy?
Maldron Hotel Shandon Cork City operates a strictly smoke-free policy within the entire building and therefore also in all bedrooms. Please note that a failure to adhere to this policy will result in an additional cleaning charge.
Is the hotel accessible?
Yes, we are proud to be verified as offering very good levels of accessibility throughout our hotel, with all being accessible by lift. Please click the button below for full details or contact us if you would like any additional information.
Do you sell gift vouchers?
Yes, we have Maldron Hotels gift cards available to purchase at reception or online. Our gift cards can be used in any Maldron Hotel or Clayton Hotel.
Do you provide printing facilities for boarding passes?
Yes, our reception team can assist with printing your boarding pass.
Do you supply travel adapters?
No, we don’t have any travel adapters available for purchase at the hotel.
Does the hotel offer any family facilities and activities?
Yes, our complimentary Crafty Kids Club is available during school holidays. We also have a kids’ pool and large family bedrooms available. Check out more about family holidays on our website.